The Demand and Hassle of Scheduling for Beauty Salons
The need for people to consistently improve and stay physically presentable prevails even this time. There is an undeniable truth that beauty salon businesses are a type of business that even the pandemic cannot shut down. People will look for ways to book an appointment to have the service that they need even when everyone is required to maintain social distance and avoid public places. With this as the new normal within a community, it is becoming a challenge to complete tasks as easy as it was before. Even booking an appointment in the salon is becoming a hassle and competition for customers with the first-come, first-serve rule due to limited numbers of customers allowed inside the facility. Because of the problems that come with the inconvenience of booking time in the salon, business owners have to do something to accommodate customers in the easiest and fastest way.
What is an Online Booking Software
The name itself explains a lot about it. An online booking software allows clients to book and schedule an appointment. It saves you the time of phone tagging, checking emails back and forth, and constantly updating your calendar. Remember the days when a date slot was tested manually? Customers have to ask for the availability of a certain time, you will then check it on the schedule. After that, you would tell the customer whether it is free or not. If it isn’t, they would recommend another time, and the cycle will go on until you and the customer find the perfect time. Any other changes to the plan will need another call and the repetition of the same procedure. Even with the hard work and dedication of staff and receptionists, this task alone will take time and can turn down a prospective customer.
Primarily, the online scheduling system allows consumers to view, schedule, and pay an appointment online on your website. The whole process is done online, almost without any participation from you. Because everything is a automated, no double bookings or human errors.
Customers may also use this type of forward-thinking apps on cell phones. Suddenly, anywhere, every day, people can book. Customers are no longer lost because of working hours or busy fixed lines. Customers will also be satisfied with the simplicity, in which they can view all the available options in one go.
How Can Online Booking Software Help Your Salon Business
1. No Day Offs in Scheduling
Everyone gets tired. Everyone needs to rest and you will have to close the salon at some point. Usually, salons are closed during the night, but night time is also the time for most people to have for themselves and late hours are the only time they have to book an appointment when they are not buried in work. You can never tell when the idea of going to a salon will cross a person’s mind. Good thing is that you do not have to hire someone to guard the landline or the emails just in case someone reaches out to book a free slot in your salon. A salon appointment scheduler can do that job for you with proficiency and accuracy.
2. No more no-shows
Historically, when a customer books with you, it will not guarantee a successful sale unless they actually show up. Since booking an appointment before does not give the option for the customers to pay immediately, they do not feel the need to attend or feel guilt when they miss the date. But with the use of online booking software, no-shows customers will be reduced when they have financially committed already.
3. Payment is more convenient
In the digital age, almost everyone finds it more practical not to bring cash and to use a card instead. Most online booking software allows businesses to require their customers to place an initial payment on the service they wish to have. This will not only grant convenience to the customer but will also save your business the time and the resources to acquire payments from clients.
4. Time Savings
Since booking is done online, this will save you a lot of time to focus on other things and responsibilities at your salon. Booking is self-efficient and will not require another human-assistance, so customers can book their free slot on their own while you do nothing. It is your choice to do whatever you want with this free time you saved from using online booking software.
5. Useful insights about your business
Online booking software allows salon business owners like you to see what services are frequently booked by customers. These simple analytics will give you useful and crucial insight into the services you offer and the customer preference. Knowing what your customer wants will give you powerful ideas for deals and great offers that they will surely love.
How We Help Salon Businesses
We understand how growing a business takes a lot of work and time. Our goal is to help Salon business owners acquire and maintain a good first impression with your customer through the appointment scheduling process. Start booking is dedicated to helping you grow your business by giving your customers the online scheduling tools to easily find and book time with you. Stop wasting time managing software and tools, manage your growth.