How to create services

Start Booking provides an easy way to create services and manage what customers can book time with you for. To get started, first log into the app (Start Booking Login) and click on services in the header. From here you will see a screen like the following.

Start Booking Services

From the service index page click on the blue create button to start creating your new service. The create services screen is a simple form that walks through the necessary steps to configure and setup your service.

Start Booking Create Service

[separator headline=”h3″ title=”Name” style=”left” width_style=”short” margin=”20″]

The service name is simply whatever you want to call the service. i.e. Hair cut, Massage, Tanning, etc. This name will be used throughout the Start Booking app and all bookable forms that display services.

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The service description is a place to describe what the customer will receive if they purchase the service. Use the service description to be more descriptive so your service name can be more clear. This can be as short or long as you like.

[separator headline=”h3″ title=”Service Type” style=”left” width_style=”short” margin=”20″]

Service types are like categories or buckets that you can assign to services for better organization. If you only have one or a couple services this feature is not as helpful but as your business grows you can leverage service types to help your customers better find what they are looking for. If you don’t select or create a service type then all your services will be nested under a general type of all. View your service types.

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If your Start Booking plan supports rooms then you will see the option to select a designated room for the service. These don’t have to be an actual room, they could be a chair or any kind of location that this service needs to be assigned with.

[blockquote]As an example, say you run a small spa and only have one private room where you can perform massages and facials. In this example, you would assign the private room to both massages and facials. This will help to ensure that when the Start Booking openings search looks up available times for a customer to book that we make sure the private room isn’t already booked by another service for a specific time.[/blockquote]

As a tip, you can create a room per service in a one to one relationship or have a room with many services for a one to many relationship. Do whatever works for your needs.

[separator headline=”h3″ title=”Assigned Users” style=”left” width_style=”short” margin=”20″]

Assigned users are the people on your Start Booking account that can perform or fulfill that given service.

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The service status defines whether the service is active or not. If the service is inactive then it will not be available for booking.

[separator headline=”h3″ title=”Service Duration” style=”left” width_style=”short” margin=”20″]

The service duration is the amount of time that should be blocked on your calendar if a customer books this service. These need to be input in minutes. i.e. 60 = 1 hour

[separator headline=”h3″ title=”Service Recovery” style=”left” width_style=”short” margin=”20″]

If your service needs some time to clean up or get ready for the next booking then input the amount of recovery time in minutes here and we will make sure to add that onto the service duration so each appointment runs smooth. If you don’t need recovery time you can just put a 0.

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The price field is to communicate with customers and let them know how much a service is. This can also be free by inputting a 0.

[separator headline=”h3″ title=”Allow Booking Online” style=”left” width_style=”short” margin=”20″]

This setting is there to tell the Start Booking app if you want this service to display to customers through the various booking portals so that customers can book the service on their own or if you only want this service to display to employees within the app.

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